We help Welsh businesses save time, reduce costs, and compete smarter with AI automation that's clear, ethical, and yours to control.
Book a Free ConsultationMany SMEs face the same frustrations with automation providers:
Proprietary platforms trap you in monthly fees with no escape route.
"It just works" until it doesn't—and you have no idea why.
Generic solutions that don't fit your actual workflows.
We build automation systems you understand and control.
Every workflow is documented, explained, and owned by you—no black boxes.
We use open-source tools you can host yourself if needed.
Built for SMEs in Wales, with pricing that makes sense for smaller budgets.
Let's discuss what automation could mean for your business.
Start the ConversationAI automation tailored to SME needs—affordable, explainable, and owned by you.
The problem: Manually researching prospects, cold outreach with low response rates, wasted time on unqualified leads.
What we build:
Result: More qualified conversations with less manual effort.
The problem: Repetitive enquiries, after-hours missed opportunities, inconsistent responses across team members.
What we build:
Result: 24/7 availability without burning out your team.
The problem: Inconsistent posting, time-consuming content creation, struggling to maintain online presence.
What we build:
Result: Consistent brand presence with minimal daily effort.
The problem: Late payments, manual chase-ups, cash flow uncertainty.
What we build:
Result: Faster payments without awkward manual follow-ups.
The problem: Manual note-taking, action items forgotten, wasted time on admin after meetings.
What we build:
Result: Focus on the conversation, not the documentation.
Let's talk through your workflow and find the right automation fit.
Book a Free ConsultationReal automation systems built for real businesses.
Client: Phonetronics UK - Electronics repair and refurbishment service
Challenge: Manual customer enquiry handling, inconsistent response times, after-hours missed opportunities.
Purpose: Demonstrate enterprise-grade lead generation for our own business development.
Purpose: Maintain consistent social media presence across multiple platforms.
Some solutions are best understood when you see them working.
Book a Free ConsultationAutomation with clarity, ownership, and purpose.
SMOSYN Digitals is an AI automation consultancy built for SMEs that want to work smarter—without being overwhelmed by complexity.
We believe automation should be understood, owned, and used responsibly.
SMOSYN Digitals began in 2019, not as an AI company, but as a small digital services business founded in Nigeria by Olayiwola Fagbemi.
The early work involved helping customers access digital services through WhatsApp and Facebook. As demand grew, so did the need for better systems.
When traditional developers proved too expensive or uncommitted to the vision, the decision was clear: build it ourselves.
Fast forward to today: with the rise of large language models and agentic AI, that self-taught approach evolved into something bigger—a consultancy helping SMEs leverage AI automation without vendor lock-in or hidden complexity.
Now based in Wales, UK, we focus on helping businesses like yours compete with larger organizations through smart automation.
Everyone deserves to benefit from AI—not just enterprises with six-figure budgets.
We build systems that are:
We work with SMEs across Wales and the UK, particularly those in:
Consultancies, agencies, and service businesses looking to reduce admin overhead.
Organizations managing complex documentation and compliance workflows.
Businesses needing customer support, inventory tracking, and marketing automation.
Automation isn't one-size-fits-all. Let's find what works for you.
Book a Free ConsultationClear answers to common questions about AI automation.
Regular automation follows fixed rules ("if X happens, do Y"). AI automation uses language models to understand context, make decisions, and adapt to variations—like having a smart assistant that learns your preferences rather than a rigid script.
Projects typically range from £1,500 to £5,000 depending on complexity. Simple workflows (e.g., automated email responses) sit at the lower end, while multi-system integrations (e.g., CRM + accounting + customer support) are higher. We offer transparent pricing with no hidden fees.
It depends on your hosting choice. If you self-host using open-source tools, ongoing costs are minimal (mostly API usage for AI services, typically £20-100/month). If we host it for you, we charge a maintenance fee starting at £150/month.
We document everything and provide training so you can make basic changes yourself. For complex issues, we offer support packages starting at £75/hour or monthly retainers. If we host it, maintenance is included in your monthly fee.
Simple workflows: 1-2 weeks. Medium complexity (e.g., lead generation + CRM integration): 3-4 weeks. Complex multi-system automation: 6-8 weeks. We work iteratively, so you see progress weekly.
No. We build systems that handle repetitive tasks so your team can focus on high-value work. For example, an AI can draft responses to common enquiries, but a human reviews and approves them. Think of it as a smart assistant, not a replacement.
You keep everything. All workflows, documentation, and credentials are yours. We don't lock you into proprietary platforms. You can take over management yourself or hire another consultant to maintain it.
No. We build systems that run in the background or integrate with tools you already use (email, CRM, etc.). If you want to make changes yourself, we provide training—but it's not required.
Primarily n8n (open-source workflow automation), OpenAI/Anthropic APIs (for AI logic), and standard business tools like Google Sheets, Slack, Gmail, etc. Everything we build can run on your own infrastructure if desired.
Most likely, yes. If your software has an API (most modern tools do), we can connect it. Common integrations include CRMs (HubSpot, Salesforce), accounting software (Xero, QuickBooks), and communication tools (Slack, Teams).
We follow best practices: encrypted API connections, minimal data retention, and compliance with UK GDPR. You control where your data is stored. We never share client data with third parties without explicit permission.
We're specialized, transparent, and affordable. Larger agencies often use proprietary platforms (vendor lock-in) and charge enterprise rates. We use open-source tools, document everything, and price for SME budgets. You get personal attention, not a junior consultant.
Let's talk through your specific situation.
Book a Free ConsultationBook a free consultation or send us a message.
Schedule a 30-minute call to discuss your automation needs.
View Calendar & BookNote: Calendar integration placeholder - will be connected to Google Calendar
Note: Form will be connected to n8n automation workflow
Email: info@smosyn.com
Based in: Bridgend, Wales, UK
Service Area: Wales & UK-wide